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Newsletter
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 Q: What base is home to the 18th Air Wing and is currently the largest American overseas Air Force Base?
A: Kadena Air Base, located in Japan on the island of Okinawa. It has around 18,000 Americans and 4,000 Japanese working at the base.
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| Benefits of Using the Defense Logistics Agency |
Benefits of Using the Defense Logistics Agency’s (DLA’s)
Maintenance, Repair, and Operations (MRO) Prime Vendor Program
Direct Customer Service – A dedicated Client Support Representative (CSR) is assigned to support each customer’s stateside purchases.
Software Integration – SupplyCore will integrate with the customer’s existing procurement software. The customer will not have to learn a new ordering program. The Prime Vendor program is designed to adapt to the customer’s operating environment and offer solutions to streamline the supply chain.
Less Government Bureaucracy – The customer is not required to go through the local base contracting office. Because the DLA contract has been “pre-competed”, the customer simply provides the material requirement to the Prime Vendor, and a firm price quote is returned usually within 72 hours. There is no requirement for obtaining 3 contractor bids.
Complete Customer Control – The customer determines the method of shipping (commercial sea, commercial air, APO, DHL, DTS, etc.); upon evaluating firm price quotes, determines what material to purchase; determines if the products are to be purchased stateside or locally; and can identify required sourcing without submitting documentation to justify sole-source.
Prime Vendor is Accountable – With one telephone call to the CSR, the customer can resolve problems with short shipments, damaged goods, or missent items. At no cost to the customer, the CSR will arrange for the return of the damaged or missent material and expedite delivery of the correct, or missing items.
No Maximum or Minimum to Buy – By utilizing primarily interfund billing, a customer can spend as much or as little on each transaction. No longer is the customer faced with spending limits as with the Impact credit card.
Multiple Payment Options – Customers can take advantage of the ease of interfund billing and reduce the number of Impact purchases (thereby significantly reducing the hassles with monthly credit card reconciliations). The options to transfer funds via the Military Interfund Payment Request (MIPR), use Impact Cards, or receive monthly billing statements from Defense Supply Center Philadelphia (DSCP) are also available.
Prime Vendor Performs Research Function – Customers no longer have to spend hours on the telephone, looking through catalogs, or searching the Internet. Experience Buyers at SupplyCore will research material requirements and identify the best source of supply. The Prime Vendor staff can also identify sources and pricing for hard-to-find parts.
Prime Vendor offers a wide variety of Services – From purchasing MRO material to managing warehouses and inventory, the Prime Vendor can support customers’ logistical needs.
Custom client-oriented catalogs are created – Based upon a client’s historical purchases, the Prime Vendor creates an electronic catalog of material purchased and pricing. Hard copy catalogs from major suppliers/manufacturers are also available at the customer’s request.
Internet-based Procurement – Whether the Prime Vendor integrates with the customer’s existing procurement software, or the customer chooses to take advantage of SupplyCore’s web-based ordering system and places orders via SupplyCore.com’s web-site, the Internet ensures timely delivery of information. Customers can also Email or fax a spreadsheet to place orders. Coordination between the Prime Vendor Staff and customers is done both telephonically, and electronically via Email.
Reduced Logistics Response Time – The average delivery time of a sea container, from the time the customer requests an item be purchased and Prime Vendor generates a Purchase Order (PO), to the time the sea container arrives at the customer’s door, is 45 days. Air Freight delivery is typically 7 – 10 days.
No Hidden Costs – By contract, Prime Vendor is required to include in the item cost, the cost of the material, the DLA fee (4.9%), SupplyCore’s margin, and shipping costs to the customer’s door. There are no additional costs to consider. The price quoted for each line item includes everything, which makes obligating funds much easier.
Customer’s Can Track Requisitions – By logging on to the Prime Vendor’s website, customer’s can easily track the status of their requisitions. In addition, by calling the dedicated CSR, the customer can quickly determine the status of their shipments.
Customers Receive Advanced Shipping Notices – The Prime Vendor’s logistics staff will forward an advanced shipping notice to the customer that identifies not only when a container is expected to arrive at their location, but specifically what material is included in that container. This allows for the customer to schedule warehouse personnel in advance to receive and off-load containers.
To Begin Taking Advantage of the Program is Easy – In order to begin using the Prime Vendor program, new customers simply fill out a 2 page Customer Account Profile that provides contact information, accounting information, and delivery information. After the profile has been completed and submitted to the Prime Vendor, simply provide material requirements for quote. The CSR will coordinate with the customer throughout the process.
Prime Vendor can Purchase Both Stateside and Local Material – In addition to purchasing any commercially available stateside material, Prime Vendor has a staff dedicated to source and purchase local Japanese material also. Currently, the Prime Vendor’s headquarters’ staff performs routine local purchases and the local SupplyCore staff performs emergency local purchases. In the near future, the local staff will perform all local purchases.
Exceptional Customer Service – Because SupplyCore is a small, family-owned business supporting a renewable DoD contract, attention to quality customer service is a priority. The Prime Vendor staff is very responsive to any inquiry or need. Help is just a phone call away.
ONE SUPPLIER, ONE INVOICE, ONE SHIPMENT – By taking advantage of the Prime Vendor Program, military customers can make efficient use of depleting personnel and budgetary resources. Let the Prime Vendor staff work for you.
| PRIME VENDOR REGION |
CONTRACT NUMBER |
| North Central US Region |
SPM500-04-D-BP10 |
| Southeast US Region |
SPM500-02-D-0122 |
| Pacific Region |
SPM500-05-D-BP06 |
| CENTCOM Region |
SPM500-05-D-BP04 |
Click here for more information about purchasing MRO materiel >> |
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